Embedded Images in Inbound Email

[amacqueen]

Does anyone have any suggestions as to how I might display embedded images from an incoming email that was generated by Microsoft Exchange?

What currently is happening is that the incident gets created with the text of the email and an attachment winmail.dat which is useless.

TIA

[DrewW]

Does copy paste from word act the same way as the snipping tool?   When you paste is there other HTML included?

[amacqueen · Accepted solution]

Drew I thought I would share with you what resolved it, see below:-

https://hi.service-now.com/kb_view.do?sysparm_article=KB0529478&sysparm_search=winmail.dat

Thanks for your help nonetheless.

[DrewW]

Interesting, thanks that is nice to know.