Embedding E-Signature into Existing PDF Attachment on Incident

vaishalisin
Tera Contributor

Hi Team,

Is it possible in ServiceNow to embed a user’s e-signature (drawn or typed) directly into an existing PDF attachment on an Incident record, and update the same attachment with the signed document instead of creating a new one?

I am currently using the E-Signature plugin and would like to understand if this is achievable OOB or if any custom approach or integration is required.

Any guidance or recommended approach would be helpful.

Thanks in advance.

 
 
 
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