- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-12-2023 12:00 AM
Hi Team,
Need your help, Emergency change is closing without change is approved. Once we click the "close" UI button it's asking close notes and close code once we given close note and close code if we click again on "Close" button change is moving to "Review" state, if we save the form change is moving to "Closed" state even if approval is pending. Please help me how to restrict this. Seems UI action and work flow working fine, but when we save the form change is closing.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-12-2023 03:18 AM
@Hemagiri B That's cool. Please mark my answer as correct answer and close the thread so that this can be useful for future readers.
ServiceNow Community Rising Star, Class of 2023
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-12-2023 03:18 AM
@Hemagiri B That's cool. Please mark my answer as correct answer and close the thread so that this can be useful for future readers.
ServiceNow Community Rising Star, Class of 2023