Hi there, The session timeout setting can be found in sys_properties_list.do. And there after I searched for "glide.ui.session_timeout". I have changed the value in from 30 to 2 (which counts in minutes). But after 2 minutes, I was not logged out. ...
I'm using the HTML widget as a way to display different logos depending on which company is signed into our portal. The issue I'm trying to resolve is how to actually make this dynamic so that we can use one portal and display the appropriate logo. R...
I have a flow in which I am creating a REQ/RITM/SCTASK and then trying to wait for all of the tasks on the RITM to complete. Here is the wait for condition I am trying to use: and the script: var tasks=new GlideRecord('sc_task');tasks.addQuery('requ...
Hi guys,I have created an entry for the header menu below:but for some reason it is not displaying on the menu...I have created menus before for several service portals but i couldn't figure out why this particular one is not working. Have you guys e...
All, On submission of a catalog item I have a workflow that I intend to generate a report from alm_asset and email it to the requester. I've restricted it managers in our organization and setup the report so it contains all assets where assigned_to.m...
I am trying to submit an incident on Service Portal using ATF. I understand that there is a "Service catalog in Service Portal" section in ATF steps that can do this. However, I want to submit the incident as if end user is using the tool : Open Port...
Even though the workflow has been published, not able to run the workflow as it is disabled. Please find attached screenshot for the same.
Hi Team, My inbound email action is triggering but it is not updating the variable. Can you spot where I am going wrong. Below is the script. The line "current.variables.more_information_required = info_provided" is not working though comments are ge...
Hi All, We have a requirement like when we send an email from our outlook to the xyz shared email box then this shared email box will forward that email to our servicenow instance. Once a email is received from that shared mailbox it should create a ...
Hi All Not able to create new UI action in ( ui policy ) ,its shows error more than 25 UI policies name with - There are multiple UI Policies with the same Order for this field - their run order is not predictable
HI all, We have created a remote table to pull the data from an external source dynamically. However, only 1000 records are being created on the remote table, where as when we check the response from the REST message the data is more than 2000 reco...
I would like to remove some actions from "more actions" hamburger menu in Incident table. For example, could someone advise me on how to edit the list and remove Change-related actions as below? Best Regards, Aki
Hi ServiceNow Community Developers, It looks like the ArrayUtil script include cannot be called from a scoped application. Is that by design or am I doing something wrong? This is what happened - i have code that calls it as follows: The script exec...
Hi All, I am working in requirement that one variable should populate based on different conditions(Like location,BU and country ect ) depends on catalog form. I have written script included and OnSubmit catalog client script, Here I am getting log...
Greetings All, I am brand new to scripting, so any assistance I can get here is greatly appreciated. I am working on a complex catalog item created by the previous administrator. I have been able to solve for most of the gaps needing addressed, but I...