Resolved! Where is the URL of the survey in Service Portal?
Where is the URL of the service portal for survey? When I view survey URL, it only shows the non-service portal URL. Is there a way to get the survey URL equivalent in Service Portal?
Forum Posts
Resolved! Glide AJAX is not working ( from a catalog client script)
Hi Experts, My goal is to be able to call a server script with glideAjax from a catalog client script, which related to a record producer. right now I'm getting null as an answer (from the glideAjax) and also my logs on the script include are not exe...
Resolved! How to get the "widget-sc-cat-item-v2" to load a different catalog item?
It was requested that I build a Q/A widget that will guide the user to the correct catalog item to order. Sort of like the old wizards. So basically the user is presented with a list of questions and they pick one and then a new list of questions c...
Resolved! Field not showing up on form and I can't figure out why
I have a form that has a reference field on it. If I go in and look at the form it has everything as it should be. However, when I go in as a use (non-admin) that field and only that field does not show up. I have looked at the UI policies and not...
Resolved! RESTMessageV2 from business rule causes "attachment does not exist with sys_id" error
On a integration from one SN instance to another I am sending new attachments on insert to the other instances incident. Using a business rule. It is almost like the rest api is looking for the sys_id of the attachment on the target table instead of ...
Resolved! Trigger a task on a specific date (workflow)
Hello, I have to create this workflow, and the task Retrieve Hardware must be triggered on the date mentioned in item . any idea how to do this? Thank you
Copy additional comments from requested item item to all catalog tasks.
Hi, I have a requirement where i have to copy the additional comments from requested item to all the catalog tasks.Once the item is approved all the comments after the RITM is approved, should be copied to each and every catalog t...
Resolved! Cannot dot walk on 'Create or Update Record' action in Flow Designer
Is there a way I can dot walk on this action: In this table the User User Id is the unique value I need to target the record to update. Yet I cannot dot walk to get there. How can I do this otherwise? Thanks
Resolved! getDayOfWeekLocalTime
Hi all, I have the following issue with getDayOfWeekLocalTime. If i pick the 5th December, its returning 2 (Tuesday) instead of a 6 (Saturday). It does seems to work fine if i change the date format in my user profile to yyyy-MM-dd. Below is my scrip...
How can I set Dynamic default value for a reference field?
Hi, I am creating a new app and it has a table that contains a reference field. The reference field's name is 'Assigned to' and it uses 'sys_user' table. I need to set 'dynamic default value'. Its label 'Sender' and its script is 'gs.getUserID();' ...
How to import work notes / comments to incidents when migrating from another program
I'm working on a client migration from ManageEngine ServiceDesk Plus to the ServiceNow platform (Istanbul). I have been able to import all the incidents from ME SDP through import sets and transform maps. When I use the transform maps to import t...
node log file browser
While debugging some connection error, I'm trying to retrieve the log files, but the "Node log file browser" is not able to return log, regardless the time frame specified. Did I miss something?
Resolved! Submit a Catalog Item via Service Catalog API with Variables.
Hello, I am trying to find some information on how to create an item from my catalog via rest API. I have many items that have Variables in them that need to be filled out to capture data before submission. I have need to create items via REST. I und...
SweetAlert - a beautiful replacement for javascript's "alert"
SweetAlerts2 is out. SweetAlerts2 Hi Dev's, Last night i was working on an application that needed some input. So i used SweetAlerts on the custom UI page and it turned out really nice looking, and i thought i could use globally!. ServiceN...
Resolved! Dynamic Assigned to Visual Task Boards
ServiceNow Friends,We have been able to create task boards on an individual basis. We'd like to have a visual task board exist in the application menu and display results dynamically based on "assigned to". We can create the board we need, but don't ...
