Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Emergency change request needs mandatory incident ticket related to it.

Vamsi_Y
Tera Contributor

‎03-13-2024 06:27 AM

Hi Everyone,

 

I need some information. Regarding the emergency change request i need the incident mandatory?

 

How i will do this one can you please give me some information?

 

Please find the below attachment.

Preview file
11 KB
0 Helpfuls
  • 326 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-13-2024 10:07 AM

Hi @Vamsi_Y 

 

https://www.servicenow.com/community/itsm-forum/you-must-link-an-incident-to-an-emergency-change-in-...

 

https://www.servicenow.com/community/itsm-forum/require-an-incident-for-emergency-change/td-p/572778

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls