Emergency change request needs mandatory incident ticket related to it.

Vamsi_Y
Tera Contributor

‎03-13-2024 06:27 AM

Hi Everyone,

 

I need some information. Regarding the emergency change request i need the incident mandatory?

 

How i will do this one can you please give me some information?

 

Please find the below attachment.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-13-2024 10:07 AM

Hi @Vamsi_Y 

 

https://www.servicenow.com/community/itsm-forum/you-must-link-an-incident-to-an-emergency-change-in-...

 

https://www.servicenow.com/community/itsm-forum/require-an-incident-for-emergency-change/td-p/572778

 

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