Employee Center Catalog Item Help Text Not Visible
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3 hours ago
Hi,
We have an issue in Employee Center where the help text/field descriptions on some catalog items are not readable because the text color blends into the background.
We are using the Coral Theme and have already:
- Reviewed the theme color variables.
- Checked the alert/info variables ($alert-info-* and $state-info-*).
- Changed the Service Catalog container background color from black to white.
- Published the theme and retested.
None of these changes affected the help text color.
The issue appears to be limited to catalog item help text/field descriptions in Employee Center. Has anyone encountered this before, or know which CSS class, theme variable, or component controls the help text color for catalog items in Employee Center?
Regards,
CarolMa
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2 hours ago
was this working fine earlier and you recently upgraded?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 hours ago
yes @Ankur Bawiskar it was fine before the upgrade.
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2 hours ago
hi @CarolMa6 ,
if this started coming after upgrade and is behaving the same in other variables in other catalog items then it's an upgrade issue
Please raise a case with ServiceNow for this
Regards
BK
LinkedIn: https://www.linkedin.com/in/bhavyashree-karanth-55032a121
YouTube: https://www.youtube.com/@NowWithBhavya
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58m ago
then it's upgrade issue
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
