Employee Center Catalog Item Help Text Not Visible
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4 hours ago
Hi,
We have an issue in Employee Center where the help text/field descriptions on some catalog items are not readable because the text color blends into the background.
We are using the Coral Theme and have already:
- Reviewed the theme color variables.
- Checked the alert/info variables ($alert-info-* and $state-info-*).
- Changed the Service Catalog container background color from black to white.
- Published the theme and retested.
None of these changes affected the help text color.
The issue appears to be limited to catalog item help text/field descriptions in Employee Center. Has anyone encountered this before, or know which CSS class, theme variable, or component controls the help text color for catalog items in Employee Center?
Regards,
CarolMa
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2 hours ago
Please try repair the EC portal plugin once else log a now support case.
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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an hour ago
Hi @CarolMa6
You can fix the issue either by
Repairing the plugin
Or
Correcting the CSS for EC Catalogs. Refer Employee Center Required Information displaying incorrectly
Color code - you can check from Australia PDI.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
