Empty Requested Item Table

[shahiedsali]

Hello Community,

I have an issue where user A is not able to see records on the requested item table (sc_req_item). User B/C/D are able to see the records. Currently, the table just shows blank and it does not have the 'number of rows removed from this list by security constraints'.

Upon using the access analyser, all users have the sameACLs passed on 'read', 'report_on', 'query_range', 'query_match' for the requested item table. I have asked user A to clear his cache but it does not work. I have checked Business Rules for 'before' AND 'Query' is true, there is one, but it does not affect other users except user A.

Appreciate any inputs from the community, thank you.

[Ankur Bawiskar]

@shahiedsali 

any query business rule is blocking the records for that specific user?

Did you try to impersonate with that user and verify?

Did you use access analyzer and compare both the user records to see any role difference etc?