- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-06-2023 10:22 AM
Please can someone advise:
Is it possible to enable AI search on Agent Assist ?
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-09-2024 05:26 AM
Hi Prinssi,
You can use AI search under recommendation action context.
Regards,
Narendran
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-14-2024 05:24 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-31-2024 09:31 AM
As of the Washington D.C. release, Agent Assist is not capable of using AI Search.
Please upvote the following idea in the Idea Portal to get ServiceNow to add this feature:
Allow Agent Assist to use AI Search instead of contextual search - Idea Portal (servicenow.com)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-09-2024 05:26 AM
Hi Prinssi,
You can use AI search under recommendation action context.
Regards,
Narendran