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enable scoped administration

tkrishna29
Giga Guru

Hello gurus,

I built a custom application and want to make it scoped administration. Tried to follow the steps from JB Hack Lab Scoped Administration.pdf, but looks like I'm missing something.

Created a role called: x_grs_Compliance.Admin,

find_real_file.png

Assigned this role to a user along with admin role.

Later to that, if I login as that user and tried to check scoped administration, I see the below error -

find_real_file.png

Appreciate your help on any of my missing steps.

I intend to restrict this application admin role only to people who got this role - x_grs_compliance.admin.

Regards,

Krishna

8 REPLIES 8

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Krishna,



Please follow below steps on how to grant scoped admin role to the users.


Enable scoped administration


Thanks pradeep. I followed this document as well.


Still the same error.



"From Related Links, click Grant scope administration to all admins."



And I could not understand what was this step doing. Is it assigning the scope administration to all admins? I wanted to have this scoped administration to selected admins.


find_real_file.png


Regarding the above error - How can I check if I'm the scoped administrator?


If I open the user account, I'm able to see the role assigned - x_grs_compliance.Admin.



Regards,


Krishna


Hello Krishna,



Navigate to the studio->Open the application record. and select file->Manage developers


Screen Shot 2017-05-16 at 12.31.36 PM.png


From here you can manage the list on who will be granted scoped admin.



I hope this helps


Hi Pradeep,


This still did not solve the problem on scoped administration.


find_real_file.png