Enable Watch List
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05-01-2023 02:28 PM
There's a field for watch list which that allows notifications to other interested parties when tickets are opened. How do i
1. enable the watch list for a specific user
or
2. is there a permission I can give the user that will give them access to the watch list
1 REPLY 1
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05-01-2023 02:44 PM
Hi @DevtoSME ,
You can create a write ACL for the watchlist field.
Is that user a part of any group or has some specific role?