Need some help.
I am using Platform Analytics.
I have a dashboard, and have added a score visual to show the number of Incidents which meet the following criteria:
- Active = true
- Tags: excluding 'Dev Escalations'
- Escalation Priority: is one of Low, Medium, High, Critical
- Watch List: does not contain Jan
- and does not contain Steve
- and does not contain Mike
- and does not contain Claire
I know I have incidents which meet this criteria, but they don't add to the Score visual?
What am I doing wrong here?
