Enable wish list on only one catalog item in the legacy view

[Bhavana Reddy]

Is it possible to enable the wish list for only one catalog item in the legacy view not in the service portal?

If possible in which areas we need to customise?

Thanks,

Bhavana

[Aman Kumar S]

You can save catalog items to your wish list and visit them later to complete the ordering process.

For example, you need a laptop with specific software installed on it. Add the laptop to your wish list, then visit it when you have the complete software configuration list. Data you enter is saved when you add items to your wish list.

Users with catalog_admin or admin role can enable/disable the wish list feature and configure the wish list cart for end users. By default, the wish list is always disabled for a catalog.

To enable the wish list feature for catalog end users, select the check box for Enable Wish List in the catalog record.

The wish list feature does not function if the property glide.ui.doctype is set to false.

Follow below link for more details:

https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/service-catalog-managem...

[Bhavana Reddy]

I want to enable wishlist for one catalog item (as the form is too lengthy) not for all the catalog items, 

enabling the wishlist on the service catalog will affect globally and we need that feature for only one catalog item

[Aman Kumar S]

Hi Bhavana,

You have the ability to enable wishlist for a particular catalog item.

You can enable/disable wishlist for a specific catalog item. and using ACLs you can make this field read only, so nobody enables this.

Refer to below link for more details:

https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/service-catalog-managem...

[Bhavana Reddy]

I want this feature in the native UI not in Portal, enable wishlist for a particular item in the Native UI not in the Portal