How can we put a file on FTP Server?
Guys,I would like to know how to put an excel/CSV file on FTP Server from ServiceNow. I am aware the ExportSets but looks like it is only to put on Mid server but not on FTP.Any suggestions on this, please?
Forum Posts
Resolved! Is workflow supposed to trigger business rules?
I have a business rule that is triggered whenever a particular field is changed. I have observed that for the most part, the rule works except for one instance.This field is also modified in workflow that is attached to the same form. Because the...
Resolved! Change the color of mandatory icon in the serviceportal
Hi, where can i change the color for the mandatory icon?
Translation of table fields
I have a field "Hardware" which has few dropdowns. These dropdowns are coming from a table.Now I want to translate these dropdown options into different languages.Should it be done in "sys_translated" table.If yes then what should be the field values...
How can you refresh a list view from a script
Hey guys.... Not sure if I am doing something wrong here. I thought this would be simple. I have a before Business Rule that is updating a value when another field changes. When I update the field from the list view, I have to click the breadcrumb...
Resolved! Incident Create Knowledge BR is not working
Hi Team,OOB knowledge checkbox and its BR "Incident Create Knowledge " are not working.Everytime i impersonate as a caller and click on knowledge checkbox and click close incident then after closing checkbox again get blank and no knowledge article c...
Send a notification on Inbound email action
I have created an Inbound action on incident table.Where, its matching the condition on incident, if the incident is found, then do the updates from inbound. This works fine.Now, I just want to sent an email notification if the incident is not found....
Resolved! ServiceNow Reporting Every 5 Minutes
Hello,I'm new to report creation in ServiceNow and need guidance on how to turn my idea into reality. I've looked at various examples but none are close to what I'm trying to create.I want to create a report that runs every five minutes (2:00, 2:05, ...
Add client script event to embedded list in Form view?
Hello folks,A previous discussion has been post at https://community.servicenow.com/message/1246525?et=watches.email.thread#1246525 about hiding a specific class in an embedded list, in order to control further to the embedded list, I was wondering...
Code Review Tasks
I've started to build a code review application into my ServiceNow instance. The initial idea is to prompt the admin/developer once a update set is completed. It would generate a code review task. Initially it will just prompt them with items to vali...
Resolved! Get group membership in record producer script
Hello,i have got another problem today. We've crerated a record producer for all members of our company.We added there 2 variable sets for a specific variable to be shown.In the catalog script of the record producer did we put a onLoad function to ch...
how to customize data policy exception message
There is a policy to make state field read-only.Whenever a user goes to list page and tries to update the state. SNOW gives exception "Data policy Exception: State is read only". Is there a way to customize is this message.Please refer the screen sho...
How to create a button in email
How to create a button in email,I am able to create a link but can anyone please let me know how to create a button instead of link
Resolved! Notifications turned off, but user still receives the notification?
We have users who have turned off certain notifications using there notification preferences, however the users are still receiving the notification. The notifications are not addressed to them but they are CC in the notification. Can someone help me...
Product Documentation
Hi all,I was wondering what general opinions there are out there on the product documentation, developer docs etc?I'm asking because I often find them hard to use, and not as user friendly or helpful as the Wiki of the olden days.For instance,I just ...
