Entries invisible when editing outage related list

Abbottronix
Tera Guru

I want to add existing outages to an outage related list on a problem record, but when I go to select entries, they show up as invisible. I know that they're there, because I can still select them, and the information still appears in the info box below, it just isn't visible in the select box.

 

Screenshot 2024-03-05 130528.png

4 REPLIES 4

sasi_v
Tera Guru

Hi @Abbottronix ,

 

Verify the table's display value. As per OOB 'short description' is the display value for outage table,  So Populate the short description for some records and cross checkCapture31.JPG.

 

If this solution addresses your problem , Please mark it as helpful

Hi @Abbottronix ,

 

If my solution solves your problem, kindly hit the correct and helpful solution.

 

Joe DeStefano2
Tera Expert

The display field ootb on the outage table is Short Description.  If you populate the short description on your outage records, they will appear.

Joe DeStefano2
Tera Expert

Like @sasi_v has mentioned as well