Error - Access denied to create new email in flow designer servicenow

NagaNandini N
Tera Guru

‎01-09-2024 02:07 AM

Hi all,

 

 For 2 of my flow designer Send Email is not working after the Vancouver update. It was working fine earlier. I have set the property run as the "User who initiates the session" "itil" role. I tried to run it as a "System user" also it's not working. Please find the below screenshots for reference.  Please help me on this issue.

 

Regards,

Naganandini N

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vermaamit16
Kilo Patron

‎01-09-2024 02:46 AM

Hi @NagaNandini N 

 

Please have a look on the below posts if it helps :

https://www.servicenow.com/community/developer-forum/getting-quot-access-denied-to-create-new-email-...

https://www.servicenow.com/community/developer-forum/error-sending-email-with-flow-designer/td-p/160...

 

Thanks & Regards

Amit Verma

Thanks and Regards
Amit Verma
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