Error - Access denied to create new email in flow designer servicenow

[NagaNandini N]

Hi all,

 For 2 of my flow designer Send Email is not working after the Vancouver update. It was working fine earlier. I have set the property run as the "User who initiates the session" "itil" role. I tried to run it as a "System user" also it's not working. Please find the below screenshots for reference.  Please help me on this issue.

Regards,

Naganandini N

[Amit Verma]

Hi @NagaNandini N 

Please have a look on the below posts if it helps :

https://www.servicenow.com/community/developer-forum/getting-quot-access-denied-to-create-new-email-...

https://www.servicenow.com/community/developer-forum/error-sending-email-with-flow-designer/td-p/160...

Thanks & Regards

Amit Verma