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Error - An error has occured error is showing when (on Load) opening any catalog item on SP

akashyada1
Tera Contributor

Hello team 

 

As I am opening every catalog item on service portal I am getting an Error - "An error has occured"

 

This is happening in my DEV environment after successful cloning with PROD instance but this error is not occurring in the PROD environment 

 

Kindly  refer below screen shot 

Please assist to debug this 

 

@Ankur Bawiskar 

 

 

akashyada1_0-1724410329496.png

 

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@akashyada1 

Did you check the browser console logs?

Both dev and prod are on same release?

Did you check which widget is possibly causing the issue here?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader