Error - An error has occured error is showing when (on Load) opening any catalog item on SP
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08-23-2024 03:55 AM
Hello team
As I am opening every catalog item on service portal I am getting an Error - "An error has occured"
This is happening in my DEV environment after successful cloning with PROD instance but this error is not occurring in the PROD environment
Kindly refer below screen shot
Please assist to debug this
1 REPLY 1
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08-23-2024 05:45 AM
Did you check the browser console logs?
Both dev and prod are on same release?
Did you check which widget is possibly causing the issue here?
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader