Error in flow designer for unexpected character

[JPSS]

I

have a reference field deaprtment having the below value Unit  Ground Floor,"C" Block,

I used Submit Catalog Item Request and try to create a ticket but it shows below error 

Caused by: Unexpected character (C) at position 3701.

Please help

[Sumanth16]

Hi @JPSS ,

Please post the screenshot of your configuration.

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

Thanks & Regards,

Sumanth Meda

[Amit Pandey]

Hi @JPSS 

I think the correct format would be-

{
  "department": "Unit Ground Floor, \"C\" Block,"
}

Please check if it works. Then you can stringify as below-

var departmentValue = 'Unit Ground Floor, "C" Block,';
var payload = {
  "department": JSON.stringify(departmentValue)
};

Regards,

Amit