error issue in Rest

[angel kumari]

hi all,

i am using this script to creat  aincident. and after test it then this error show.

(function process( /*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) {

// implement resource here
var req = request.body.data;
var category = req.category;
var subCat = req.subCategory;
var caller = req.caller;
var sd = req.short_description;
var desc = req.description;
var impact = req.impact;
var urgent = req.urgency;

var gr = new GlideRecord('incident');
gr.initialize();

gr.caller_id = caller;
gr.short_description = sd;
gr.description = desc;
gr.impact = impact;
gr.urgency = urgent;
gr.category = category;
gr.sub_category = subCat;
var id = gr.insert();

var res= {id : id};
response.res=res;
})(request, response);

[Rahul RJ · Accepted solution]

Hi @angel kumari ,

There is a problem with the username and password. Can you check the credentials and try?

Regards,

RJ

[Rahul RJ · Accepted solution]

Hi @angel kumari ,

There is a problem with the username and password. Can you check the credentials and try?

Regards,

RJ

[angel kumari]

yes i m using mu user as admin  or pwosd which is there but again  shows

[Rahul RJ]

@angel kumari  Ideally we used to use service accounts for the integration with required permissions.

Regards,

RJ

[angel kumari]

hi 

why this error show on testing when i pass the value as in contect.

{
"error": {
"message": "com.glide.rest.util.RESTRuntimeException: The payload is not valid JSON.",
"detail": ""
},
"status": "failure"
}