Error while performing Azure Cloud Discovery - 443 login microsoftonline

[SD_Akshay]

Hello All,

I'm trying to schedule cloud discovery for one account for which credentials are already configured and receiving below error, If anyone is familiar with this do let me know the solution

Exception occurred while executing operation Cloud REST - add response to context. Custom operation Failed to run script due to the following error: JAVASCRIPT_CODE_FAILURE: com.snc.sw.exception.CommandFailureException: Failed to execute cloud request. Reason: HttpHostConnectException:Connect to login.microsoftonline.com:443 [login.microsoftonline.com/20.190.190.131, login.microsoftonline.com/20.190.190.193, login.microsoftonline.com/40.126.62.131, login.microsoftonline.com/20.190.190.196, login.microsoftonline.com/40.126.62.132, login.microsoftonline.com/40.126.62.129, login.microsoftonline.com/20.190.190.129, login.microsoftonline.com/20.190.190.194] failed: Connection timed out: getsockopt (script_include:AzureApiCommand; line 69)

HttpHostConnectException:Connect to login.microsoftonline.com:443 login.microsoftonline.com 

Thank you !

[Tanushree Maiti]

Hi @SD_Akshay 

Check these possible causes :

1. Ensure the MID Server can access login.microsoftonline.com:443 and management.azure.com:443 outbound.
2. Validate that the Service Principal credentials (Client ID, Secret) are not expired and have correct permissions in Azure.
3. Verify the token URL format is correct, typically: https://login.microsoftonline.com/{tenant_id}/oauth2/v2.0/token.
4. Ensure necessary certificates are installed on the MID Server machine.
5. Re-validating the MID Server in some cases solve the issue

Refer:

https://www.servicenow.com/community/itom-forum/azure-cloud-discovery/m-p/3428560

https://www.servicenow.com/community/itom-forum/error-while-connecting-to-azure-cloud-discovery/m-p/...

[SD_Akshay]

Hi Tanushree,

Apologies for not responding, the issue was with MID Server configurations which previous team had done, the MID was in different VLAN is what they confirmed afterwards.