Error with Reference Field on catalog item

Facundo Alves
Tera Contributor

‎01-17-2024 02:42 AM

Hello,

 

I'm having this error message when I'm trying to create a new reference field on a variable set. All the mandatory fields are fulfilled.

 

FacundoAlves_0-1705488128921.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-17-2024 02:48 AM

Hi @Facundo Alves 

 

Few days back same issue i saw. If it is PDI, do cache.do , logout n login again and try with new name.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Facundo Alves
Tera Contributor
In response to Dr Atul G- LNG

‎01-17-2024 02:55 AM

I did it a couple of times, did not work, still having the same issue.

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Facundo Alves

‎01-17-2024 02:58 AM

Please log a Now Support case, if this error in on Client instance or else Reset PDI. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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