ErrorServer JavaScript error Method "toString" called on incompatible object.

[raja_5]

Hi Experts,

I have cloned OOTB widget : Knowledge Bases Browse

im getting error :  ErrorServer JavaScript error Method "toString" called on incompatible object.

in line number 2 of below script, Please suggest,

var kbService = new global.CopyKBPortalService();

        options.knowledge_bases = options.knowledge_bases || String(kbService.getServicePortalKnowledgeBases($sp.getPortalRecord().url_suffix)) || "";

        data.isMobile = kbService.isMobile();

        data.result = kbService.getMyKnowledgeBases(options.order_by,options.knowledge_bases);

        var kbCount = data.result.length;

        var articleCount = 0;

        var socailqaCount = 0;

[Community Alums]

Hi @raja_5 ,

The incompatible object error happens when you try to work with Java objects that do not have toString functions.

[raja_5]

Hi @Community Alums ,

Could you please suggest what changes needs to be done in the above ?

[Ankur Bawiskar]

@raja_5 

the function getServicePortalKnowledgeBases returns an array

so you can check if array is empty or has zero length

var kbService = new global.CopyKBPortalService();
options.knowledge_bases = options.knowledge_bases || kbService.getServicePortalKnowledgeBases($sp.getPortalRecord().url_suffix).length == 0 || "";
data.isMobile = kbService.isMobile();
data.result = kbService.getMyKnowledgeBases(options.order_by,options.knowledge_bases);
var kbCount = data.result.length;
var articleCount = 0;
var socailqaCount = 0;

[raja_5]

Hi @Ankur Bawiskar ,

Getting the same error