ESC Portal

[pooja0910]

Hi,

ESC Portal - My Tasks Page 

In the ESC Portal, when the Reject button is clicked, the input field appears as a single-line text box. I want it to be a multi-line textarea. I tried using DOM manipulation in the sn_ex_sp_action_type client script, but it isn't a reliable solution for future updates. Let me know if there's a proper solution for this.

[Shruti]

Hi,

Open the widget/template associated with the page and update the HTML section

<textarea maxlength="4000" placeholder="Enter your comment here...">

[Ankur Bawiskar]

@pooja0910 

seems you already asked this question from another account of yours, I shared approach there

ESC Portal 

sharing here again

it comes from combination of these 2 widgets -> todo-approval-actions and todo-approval

the todo-approval widget calls todo-approval-actions widget

If my response helped please mark it correct and close the thread so that it benefits future readers.