ESS Portal: Requirement to hide the "Response Time Indicator".

[ashishgupta]

Hi All,

I have a requirement to hide the "Response Time Indicator" for some of my Content Pages of my ESS Portal.  

I have learned from wiki that - "Administrators can disable the response time by setting the glide.ui.response_time property to false."   But, It will affect the full Instance.  

Please can you suggest a way to hide the same.  

[rajmasurkar]

Hi Ashish,

I do not think there is a way to hide the indicator on particular pages. As it is a global property, it could be hidden globally or shown globally.

Raj

[arjun_basnet]

It is possible to set Jelly variable on UI Pages which does the trick like following. But do not know will that help your case. Statement should be on the top of the page.

<j2:set var="jvar_hide_response_time" value="true" />
OR
<j:set var="jvar_hide_response_time" value="true"/>

[Goran WitchDoc]

Hi,

There isn't a OOB way to do this for a specific place. Thou if you move to Service Portal it won't be there for the end users. I also not sure I understand why you need to have this turned on the production instance. For me, this is something you use to trouble shoot and hopefully not that often.

I wouldn't recommend some advanced global script to do DOM Manipulation, cause it won't be worth all the time and trouble to make it work and then make sure it works with all new releases etc.

//Göran

[Tomasz Szejnar]

You can change the display style of timer div: 

.timingDiv {
display: none!important;
}

and that should resolve your problem