Evaluation error: Caused by error in JavaScript probe

Shreya Nagar
Tera Contributor

When posting attachment from ServiceNow to Jira by using mid server (script include) , I am getting error . Does anyone have the solution for this ?

 

 

 

 

 

 

4 REPLIES 4

Vasantharajan N
Giga Sage
Giga Sage

This is not the request that you are positing to JIRA. As per the screenshot, you are trying to generate a pdf file using a custom solution.

I feel you are using the solution in the below link to generate the PDF. Please check.

http://www.john-james-andersen.com/blog/service-now/javascriptprobe-and-mid-server-script-includes.h...


Thanks & Regards,
Vasanth

Mahendra RC
Mega Sage

Hello @Shreya Nagar 

Could you please share more details on how you have implemented your requirement. It is difficult to understand the root cause by looking at the error screenshot

Shreya Nagar
Tera Contributor

Tried the steps given in the below link , but still got the error shown in the screenshot.

"https://www.servicenow.com/community/developer-forum/how-to-send-attachment-to-jira-from-servicenow/..."

 

As per the error log. You are getting exception when making the connection with JIRA. If possible, please share the output queue xml for the "Response to" record that helps more insights about your issue. 


Thanks & Regards,
Vasanth