Even after mapping connected content

Sathwik1
Tera Expert

In the subtopic widget, subtopics are not showing even after mapping related connected content to the topic.

1 ACCEPTED SOLUTION

I haven’t seen any restrictions with the language on articles. However, you should only see articles that are in the same language that you have set for your default language (being able to search on multiple languages and find those articles is a system property that is enabled). If you change the article language back to what they were originally, then update your language from EC profile to match, you should see those articles. 

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13 REPLIES 13

Sathwik1
Tera Expert

@Ankur Bawiskar can you help on this?

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Sathwik1 

 

Might be helpful

 

https://www.servicenow.com/community/employee-center-forum/topic-content-widget-does-not-show-connec...

 

https://www.servicenow.com/docs/bundle/xanadu-employee-service-management/page/product/employee-cent...

 

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Dr. Atul G. - Learn N Grow Together
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For me, knowledge articles are not visible.. and there is no option to make is available or not. 

Sathwik1
Tera Expert

@Susan Britt Can you help on this?