Event is fired, Notification is not getting fired

Kaleem A · ‎06-06-2017

Hi All,

I'm facing issue with the Notification. I'm triggering the notification using the event. The event is generated through workflow. Event Param 1 contains Email ID. I can see the params in the event logs but, no luck with the notification. Checked all the settings and notification preferences. Can someone help me fixing this issue

Kaleem A · ‎08-16-2017

Thanks for the response. I couldn't figure out that issue, hence used dot walking to pick the email ID and used event to trigger the notification. It worked

View solution in original post

snehabinani26 · ‎06-06-2017

Hi Akbar,

few things to validate.

1. Send to event creator checkbox is checked if the email id is yours.

2. Check the table name of both event and Notification. Both should have the same name.

3. Check in Email queue in case its triggered and got failed

Kaleem A · ‎06-06-2017

Hey Sneha,

Thanks for response.Both event and notification are from same table, Send to Event Creator Check box is checked. Still I don't see any mails in logs.

astha_chaubey · ‎06-06-2017

There is a checkbox in notification, Send to event creator. Please mark this as true then retest.

Thanks & Regards,

Astha Chaubey

Kaleem A · ‎06-06-2017

Hey Astha,

Thanks for the help, Its checked but still no luck.