event is triggering from scheduled job but still notification is not triggering, why?

[VIKAS MISHRA]

I have created one notification that should be triggered when one event is fired, firing that event tghourgh scheduled job, i checked in event logs that event is triggerig fine but why that notofication is not getting triggered.

[Gopi Naik1]

Hi @VIKAS MISHRA ,

Have you checked "event param 1 contains recipient" to true under who will receive section. And check user is active or not and have email id or not.

[VIKAS MISHRA]

Checked the user is active true but still facing the same

[Ankur Bawiskar]

@VIKAS MISHRA 

Things to check

1) is the event processed

2) is the user active, not locked out and has email address populated or not

3) is that user has notification preference enabled.

[VIKAS MISHRA]

All 3 things are fine i checked in my UAT instance, but still facing the same