Event via workflow

[servicenow14710]

How to trigger an event via workflow runscript or create event?                                                                                            Can i trigger an event via workflow using gs.eventQueue by creating event in registry.(do we need notification)?

please let me know if notification has to be  created as well. or the event can be triggered directly using script. Thanks

var gr = new GlideRecord("sysapproval_approver");
gr.addQuery("sysapproval", current.sys_id);
gr.query();
while (gr.next()) {
   gs.eventQueue('EVENT_NAME', gr, gr.approver.toString());
}

Also can i trigger event using create event in workflow core activities without creating notification(what is event in servicenow and why it is used). Thanks for the help*! 

[Danish Bhairag2 · Accepted solution]

Hi @servicenow14710 ,

Notification can be triggered via multiple ways. But if u wish to trigger it via event then yes creating notification seperately is mandatory. If u notice while creating notification the trigger conditions are Record Created/Updated or when event is fired.

So if u wish to trigger a notification via event then u need to have a notification created with when to run condition set as event fired & select ur event name in that.

Thanks,

Danish

[Community Alums]

Hi @servicenow14710 ,

Why do you need a email to trigger , just trigger the event directly.

[servicenow14710]

@Community Alums : Hi sandeep, not trigger email my question is to send email is it enough to create an event or needed notification too(what is event in servicenow and why it is used)

[Danish Bhairag2 · Accepted solution]

Hi @servicenow14710 ,

Notification can be triggered via multiple ways. But if u wish to trigger it via event then yes creating notification seperately is mandatory. If u notice while creating notification the trigger conditions are Record Created/Updated or when event is fired.

So if u wish to trigger a notification via event then u need to have a notification created with when to run condition set as event fired & select ur event name in that.

Thanks,

Danish

[servicenow14710]

@Danish Bhairag2 :Thanks for your reply , this answers my concern as i am creating event via workflow needed to know whether notification is required or not if we select create event or run script(for event creation). Thanks!