- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-19-2024 05:21 AM
Hi!
I'm struggling to find ways of expanding the Description field for users in CSM-module.
Any suggestion in how I can fix this or how I may allow users to manually expand the field themselves. It is quite common for the description to contain 1000 - 1500 characters.
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-19-2024 05:30 AM
Hi @pewmen ,
There is no OOB way to expand description field, if it has too many words why you can not make it Rich Text Label Feild, this is will help you
Please mark my answer correct and helpful if this works for you
Thanks and Regards
Sarthak
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-19-2024 05:54 AM
Hi @pewmen
NO mate, there is no way to expand it.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-19-2024 06:39 AM
Problem here is that we are already using a lot of that kind of fields in the form and this is data set from the users. But my thought or hope was that when you can expand the Compose view as much as you want it should also be doable in Description field but now I know it's not possible. Thanks!

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-19-2024 05:30 AM
Hi @pewmen ,
There is no OOB way to expand description field, if it has too many words why you can not make it Rich Text Label Feild, this is will help you
Please mark my answer correct and helpful if this works for you
Thanks and Regards
Sarthak
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-19-2024 06:39 AM
Problem here is that we are already using a lot of that kind of fields in the form and this is data set from the users. But my thought or hope was that when you can expand the Compose view as much as you want it should also be doable in Description field but now I know it's not possible. Thanks!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-19-2024 05:54 AM
Hi @pewmen
NO mate, there is no way to expand it.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************