Hi,
For Expedited Change, we have 2 levels of approvals. One is at Assess state and at Authorize state. At Assess state we are triggering XYZ group approval and then at Authorize state it should trigger Approval group of Service Offering.
when we reject Authorize level approval at first time, during the second time approval, it is giving all the approval groups of selected "Service" instead of selected "Service Offering's" approval group.
This is achieved via Change Approval Policy and Flow
Change Approval Policy:
In the above snip, we tried Group field with Service Offering Approval Group as well but it is not triggering Service Offering Approval group
Flow:
Thanks in Advance 🙂
Your authorize approval should be occurring in the authorize flow. I assume you modeled your flow based off the Change - Normal - Asses flow. Call the CAB approval policy from the authorize flow. Below are the ootb
