Export records to email

[sieusaopolo15]

Hi,

I have an requirements related to this popup alert when I export records exceed the records limit for export function. Users claim that they have to wait too long for process to complete, they want to both interact with other functions  and want to receive the notification in email when the export is done. My question is can I make this function into Async ? Currently I have to wait for the process to be finished to process other functions like insert / update records or access to another table, etc.

[Manmohan K · Accepted solution]

Hi @sieusaopolo15 

For async functionality, use the Mail it button, system will mail export to the user after completion

[sieusaopolo15]

Thanks @Manmohan K

[Mehta]

No, 

We do not have any control over this as it is a functionality designed by servicenow to export the records into the file. This is a tool limitation, we can only increase or decrease the data extract records limit. 

Please Mark helpful or correct Answer , If it solves your query.

[Guru6]

While exporting the data to excel, when you click on Remember my decision, it's not allowing to get that window again. How can we re-enable to get the window to select any of the options like Mail it or Wait for it.