export to excel.

shukurmukhtarov · ‎03-07-2016

Hello. How i can export incident to excel file?. I can do it to PDF and XML but not to excel. Is there any way to do it.

Bradford Shelle · ‎03-07-2016

Another idea

1. Filter a list of incidents down to the single incident you want to export to excel

2. Right click at the top between the fields, and click import (I'll explain in a second why)

3. Select "Update", then click "Create Excel Template"

The reasoning is that the template for updating a list of records will export out every single field on the table related to the list of records you were just on. Exporting to excel normally from a list will just show the currently visible fields.

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shukurmukhtarov · ‎03-07-2016

I am logged as admin. Could you share screenshots. ACL?

shukurmukhtarov · ‎03-07-2016

Bradford Shelle · ‎03-07-2016

Oh hey, I think I see the issue.

When you're in an individual record, you can only export to pdf or xml. When you're looking at a list of records, that's when the options to export to excel or csv become available to you.

Hope that helps.

zica · ‎03-07-2016

Unfortunately, I have not got any ACL on my instance.

Here is a screenshot :

Kind regards,

Do not feel shy to mark correct or helpful answer if it helps or is correct

shukurmukhtarov · ‎03-07-2016

I found ACL but could not find row NAme : Table name. How i can add it?