Export to PDF on service catalog form

[Community Alums]

We have a unique service request where a user does not submit the service request form but exports the form to a pdf.

I created 'Export to PDF' button in a UI page and calling it in my form variable. When user clicks 'Export to PDF' button, I want the script to carry all the form fields entered by the user to get   displayed in a pdf file with two column format ('field label' & 'field value').

If anyone has done this before, pls share your script or please provide me steps to do this myself.

This is the screenshot of my form.

[prathap kumar 1]

Hi Rajinis,

have you implemented the above functionality?? i have similar requirement can u guide me with the step to implement the same.

[benjamin_alldri]

Your best bet would be to do it through PDF forms. The actual building of the PDF to use as a template for it is much more complex than the integration on the ServiceNow side of things, but there's quite a few tools out there to do it now.

https://community.servicenow.com/community?id=community_blog&sys_id=4acc6265dbd0dbc01dcaf3231f961949 is a great write-up of how to implement this functionality.

[Community Alums]

My requirement was to create a PDF of the service catalog item form before the form is even submitted for request. Is that possible?

[benjamin_alldri]

Yes, you should be able to accomplish it with the method I posted earlier. Instead of using GlideRecord to look up the record from the database, use the actual values populated on the form instead (using g_form.getValue() or something similar).