Hide a field in a catalog item view based on requestor's user role

[GamNOW]

Hello Everyone,

How can you make a certain field invisible and not mandatory?

There is a UI policy set to where if urgent request is 'Yes'

Need by Date and Approving Deputy Director is mandatory and visible.

But in a catalog item view in the Service Portal, I want to make 'Approving Deputy Director' invisible and not mandatory if the person submitting the form has 'deputy_director' role.  How can I achieve this?  (I am using Yokohama)

[SanjivMeher]

You need a client script in this case. You can check if the current user has this role using below line and then make field visible or mandatory

g_user.hasRole('deputy_director');

[Rafael Batistot]

Hi @GamNOW 

use g_user.hasRole(): This function is available in client-side scripts (including those in UI Policies) and is the standard way to check for a user's role in the browser/Service Portal.

https://youtu.be/_FB5FBdYcmY

[RaghavSh]

There is a possibility to check loggedin users roles in client script:

g_user.hasRole(“deputy_director”)

{
// write your logic for madatory and visible,

}

Please mark the answer correct/helpful accordingly.

[RaghavSh]

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