Export to XML throws "Security restricted when invoking processor" error

[sumol]

Hi All,

I have a requirement where I need to create a new Role to allow non-admin role users to retrieve/preview/commit update sets or set up update sources. While setting this up the Export to XML found on the related list of a local update set or retrieved update set is not working, even after adding the condition gs.hasRole('custom_role_name') to the UI Action. I have followed the steps mentioned KB: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0824660. 

The error I observed is as follows:

Please help, if there is a know solution to this. Thanks in advance.

Regards,

Sumol S.

[Kelvin]

Hello,

Processors are restricted by roles. You can update the roles field with the role that needs be able to invoke the action.

[tahnalos]

Is there an updated link for the KB?  I am unable to access it.  Or can someone please tell me what this KB refers to?

Thanks