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Exporting dashboard has pdf send email with no recipient

Chris__Silva
Kilo Guru

‎01-27-2025 12:27 PM

Hello,

When exporting dashboard as pdf and sending as an email (see images below) the recipient is empty.

The instance is a pdi but i think there is an issue, thank you for the help in advance.

test.pngtest2.png

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-27-2025 01:12 PM

Hi @Chris__Silva 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0792303

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Chris__Silva
Kilo Guru
In response to Dr Atul G- LNG

‎01-28-2025 05:34 AM

Hello @Dr Atul G- LNG 

This is not what i pretend, i just need to fix the issue with the functionality to send the dashboard by email, please see the images.

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Chris__Silva

‎01-28-2025 06:28 AM

Hi @Chris__Silva 

Apologies for the confusion. I tried to replicate the same in my PDI, but I couldn’t find the export option in the dashboard. I’m on Xanadu Patch 3.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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