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‎06-25-2020 10:13 AM
Hi - I was searching for a way to export catalog items from an instance similar to the solutions here:
- https://community.servicenow.com/community?id=community_question&sys_id=75ad1c8edb4e2340f0612183ca96...
- https://www.servicenowguru.com/system-definition/exporting-service-catalog-items-step/
However, both solutions no longer work in Orlando.
Is there a new solution out somewhere?
Solved! Go to Solution.

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‎06-26-2020 10:13 AM
So, if I understand correctly you were able to export the XML & having issues importing it in some other instance.
If so, it does not matter where you import from as system will just consider XML values & get it imported in required table.
So, simply open an list view. For instance, simply open Incident list view as below & get the XML file that you exported from other instance imported here.

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‎06-29-2020 10:48 AM
Please check my latest reply for the update code.
Mark my answer as correct if all your issues are resolved.
Regards,
Sachin

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‎06-30-2020 01:09 PM
Please mark my answer as correct if your issue is resolved.
Regards,
Sachin