External Content Connector for SharePoint
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-19-2025 07:53 AM
Has anyone successfully implemented the External Content Connector for SharePoint for search in ESC?
- 369 Views
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-19-2025 07:56 AM
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1791102
Note: As part of the Yokohama release (EA on 30th Jan), we are deprecating the SharePoint Online Search Connector and replacing it with a new, Raytion-based External Content Connector (version 1.0.9) application. Refer to the External Search Connector article for details around license and plugin requirements.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-19-2025 08:01 AM
Hi @Dr Atul G- LNG
I have followed the same documentation steps, but still unable to get it to work.
It seems to have inconsistent behaviour everytime. Even after full crawls it does not return results, sometimes the crawls fail, sometimes the crawls even do not start.
We have been trying this as a POC for long now, just wanted to get an idea if anyone else in the community has successfully implemented this in the past
Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-19-2025 08:51 AM
better log a now support case with team. Also it getting depricated.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************