External links in UI Builder?

[Steph_Fagnant]

We have several external links defined within SN that go to various webpages outside of SN. What I am wondering is if there's a way to refer to these external links within UI builder, such as for the URLs in a link set component. Is this doable? So far what I have found leads me to believe it isn't readily available functionality.

My goal is to find a way to manage the URLs through table entries rather than 'hard coded' in the link set component. That way if a URL ever changes, we only need to update the external link table entry rather than the link set.

[Community Alums]

Hi @Steph_Fagnant ,

You are right, we don't have anything to maintain as a table where you can store or change the URL whenever required .

The options available for external links through UI builder are following :

https://www.servicenow.com/community/now-platform-forum/ui-builder-links/m-p/1103063#M59452

How to redirect user to an external page in UI Builder?

However( Little separate discussion), in terms of Employee Center/ Portal , you can have this as you wish :

1. Navigate to All > Content Taxonomy > External Links.
2. Click New.
3. On the form, fill in the fields.
   For more information about the form fields and descriptions, see External Link form.
4. Click Save or Submit.

[Steph_Fagnant]

Thanks, Sandeep. I did run across that article yesterday. Since our list isn't too long, a link set component in UI Builder looks like our best option. It's easy to maintain. I was mainly curious about other options since the company I work for is a fan of having things like that in tables.