External Search sources from multiple instances in Service Portal

[Community Alums]

Hi folks,

I was going through the Setup of an external knowledge base search sources . Everything is working as expected in my personal instance however, what if I want to display the external KB sources from multiple instances on service portal all at once. Can anyone help me in getting the best possible approach to make the script dynamic and not just for rendering the data from one specific instance?

[Dr Atul G- LNG]

Hi @Community Alums 

https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/knowledge-management/concept/sample-ext-cont-integration.html

https://www.servicenow.com/community/now-platform-forum/can-we-link-to-an-external-kb/m-p/1118473

[Community Alums]

Hi Atul,
I was looking for a similar approach as mentioned in  Setup of an external knowledge base search sources but for multiple instances. Isn't there a way to dynamically modify the code mentioned in Setup of an external knowledge base search sources ?

[Dr Atul G- LNG]

Hi @Community Alums 

Greetings!!

I have no much idea about same. Please log a a HI support case.