Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to translate mailto message in Email templates

sushmitha2
Tera Contributor

I want to translate the message of mailto in Email templates.

Can any one suggest any solution of how to translate mailto Message in Email templates.

 

sushmitha2_0-1681375298950.png

 

2 REPLIES 2

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

This might help you:

- 2022-08-08 - Article - (Static) Multi-lingual notification support

 

Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

ElisaMuMe
Tera Contributor

I had applied the translation and it wasn't working. I kept looking for an answer and it seems to be a known issue: Notification Static Translations do not work when using Email Templates

 

I haven't had the chance to check if this still happens in Vancouver as we're still working on the Utah release, but as per the knowledge article, it should. Anyway, I wanted to share this for those still working on a previous version.