external user cannot access dashboard in portal

[Jyoti Tripathi]

I have used a dashboard on the portal but when i impersonate with an end user it is showing me "security constraints prevent access to requested page".

I have provided necessary role to the end user and shared the dashboard but still same issue.

[dmathur09 · Accepted solution]

Hi Jyoti,

As per design external users are not allowed to view any details on the portal. External users are considered external to organization and should be restricted with organizations data.

Regards,

Deepankar Mathur

[Jyoti Tripathi]

But we want them to see the portal details

[dmathur09]

In that case you need to create a new ACL. I have replied to the same query earlier which has been marked correct answer. Look at the link below.

https://community.servicenow.com/community?id=community_question&sys_id=0baebfaadbb90150e2adc2230596199a

Regards,

Deepankar Mathur

[Community Alums]

@Deepankar Mathur i said the same thing