Hi All,Is there a way to get the incident number in record producer during submission.I need to display a message(alert or addinfomessage) with Incident number to end users when incident is created from record producer.Thanks,Maddy
Dear, In a business script I need to check the Status of conference call in table conference_call.This status will be updated automaticaly by Notify.As I am not receiving an event when status gets updated, I need to make a kind of pulling on the tab...
Where can I find all the valid query parameters and how can i use their ? For example: sysparm_query, sysparm_limit,sysparm_display_value
Hi, I am trying to empty a list type field value in a business rule but gr.fieldname = ''; doesn't seems to work. (function executeRule(current, previous /*null when async*/) { // Add your code here var approvers = []; var getApprovers = new Gli...
I have a quick question here about CMDB Instance API and Table API. It says in the CMDB Instance API documentation you use this for CRUD operations on CMDB related tables. But since all of these CMDB related tables are just tables after all, why can'...
Hello, If I were to zboot my dev instance would it be possible to revert it to where it was before the zboot? I am finding all kinds of things that are broken within my instance post implementation and I would rather just start fresh and make changes...
Hi All,I have a question around the impacted Services/Cis tab on the change request form.We are expecting that this populates all the CIs that are downstream of the Configuration item that has been entered on the form. Does anyone know how this pop...
Hi All, kindly help me on one requirement , when i select host name , associated ip address and environment auto populate in comma separate . currently its populating single values .please help me code for this. function onChange(control, oldValue...
Can anyone help me understand this error when importing from excel into the sys_user_group.Group transform map: excel file
Hello Experts,The requirement is the customer will select many sc_task records from the list view and they want to mass update the below fields one time,One scenarioAssigned to, Work Notes, StateSecond ScenarioWork notes, StateDo we require any exten...
Hello, I have a record producer that I need to add to a service portal page. I have seen some recommend using a URL widget to achieve this, but I am not seeing that widget in the portal page designer. Any help is appreciated.
I have the requirement where we have to populate ritm variable value in notification body, where ritm variable values are edited in ritm level. Any help would be great. Thanks in advance.
Would it be possible to have dynamic pictures for Catalog Items in Service Catalog so picture would change depending on which variables are chosen? For example lets's say I have catalog item for a simple mouse with the option of having a wireless or ...
I got an email in my SNow admin email account with subject "[PA AppSec] Daily Data Collection completed with error". I found the PA job log and filtered for Level = error and got the error below. PDFs, screenshots attached. Does anyone have any idea ...
I'm trying to add multiple durations together with the below script. It loops through each record but only seesm to add teh final duration. Or it could be overwriting the previous value. Any help would be much appreciated. (function executeRule(cur...
