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Resolved! Accessing Activities in Flow Designer

Hi, I'm creating a Flow to retrieve records from the Hardware table, filtered by Status. I can loop the records and what I want to do is, for each record, get the date when the Status was changed. This is under Activities in the ServiceNow UI but tha...

Resolved! Trigger approval from a record producer

Hi,I have created a record producer in user_has_skill table and i want to trigger an approval as well as approval email to user's manager after the record producer is submitted. I have created an Approval field in user_has_skill table, so when any re...

Resolved! Indentation

Hi,I would like to have all the lines under each other in proper indentation in detail section of catalog item. It looks like this:Here is what I would like it to look like:The Leave Assistance Program allows vacation eligible employees to donate a p...

Indentation.PNG
Navya43 by Tera Contributor
  • 1232 Views
  • 5 replies
  • 1 helpfuls

Resolved! Issues with change state when creating a new change type

Hi I have a requirement to create a new change type. I have followed the correct documentation to create the requirementshttps://docs.servicenow.com/bundle/quebec-it-service-management/page/product/change-management/task/t_AddNewChangeType.html I hav...

Resolved! Script to delete the KBs draft version

We have a requirement to delete the draft version of thousands of KBs, Looking for a script for the same. In the data, We have KB number & version number & workflow=draft. Thanks in advance.

Siddhartha by Tera Contributor
  • 1242 Views
  • 2 replies
  • 1 helpfuls

Resolved! Related Search Results not showing all knowledge articles

Hello, The Related Search that shows up when a fulfiller is inside a case is not showing all of our knowledge articles. It is currently only showing articles in the Human Resources General Knowledge Base, but we have several other Knowledge Bases. Is...

Rylie Markle by Tera Contributor
  • 4096 Views
  • 1 replies
  • 3 helpfuls