Developer Instance is undergoing unscheduled maintenance. how to get offline instance to online instance?
Developer Instance is undergoing unscheduled maintenance. how to get offline instance to online instance?
Forum Posts
Resolved! How to use relative date to screen out scheduled start data two weeks later
In the Field Service Management for Agent mobile:For Work Order Task, display WOT with Scheduled Start on or before today + 2 weekseg: - On 19 Oct, show WOT on or before 2 Nov - On 20 Oct, show WOT on or before 3 Nov I am not familiar with the scree...
Resolved! populate date field based on another field value change
i have teo fields in the request form. 1. Approval2. Approval dateif we change the Approval field value as Approved, Approval date field need to display the date. ex: if we change approval field value as approval today, approval date field need to di...
Resolved! Accessing Activities in Flow Designer
Hi, I'm creating a Flow to retrieve records from the Hardware table, filtered by Status. I can loop the records and what I want to do is, for each record, get the date when the Status was changed. This is under Activities in the ServiceNow UI but tha...
Resolved! Trigger approval from a record producer
Hi,I have created a record producer in user_has_skill table and i want to trigger an approval as well as approval email to user's manager after the record producer is submitted. I have created an Approval field in user_has_skill table, so when any re...
Edit URL of "Open Record" button from sys_popup view from Report on Portal
Hi team, I have a report that is shown to management from the portal. However, they don't have back-end access. The list report has the Preview icon (i) before every record and allows the user from portal to open the record. I want the "Open record" ...
Resolved! Indentation
Hi,I would like to have all the lines under each other in proper indentation in detail section of catalog item. It looks like this:Here is what I would like it to look like:The Leave Assistance Program allows vacation eligible employees to donate a p...
Resolved! How to set "Update Record" action in Flow Designer to add "1" to the Integer field's value?
In the Flow Designer, I would like to set "Update Record" action that updates an integer field to add "1" like below:Field_A's current value: 0--> Update the value to "1" (0 + 1) with the flow action.*I'm planning to use this field to set a loop acti...
There is no email feature enabled in RITM or SCTASK to send emails to end users
Hi we have a requirement that email feature enabled in RITM or SCTASK to send emails to end users. can any one please help that how should we achieve this requirement .please provide steps . @manas_kanukurth @Ankur Bawiskar @Jagadeesh5
Resolved! How to remove the empty space in the list type variable that is getting awhile doing a transform map
Hi I have a list type field delegates in my user table which iam updating via transform map but while inserting in the list type field it is inserting a blank space like below in the beginning, How can this be removedCan anyone let me know how to r...
Resolved! Issues with change state when creating a new change type
Hi I have a requirement to create a new change type. I have followed the correct documentation to create the requirementshttps://docs.servicenow.com/bundle/quebec-it-service-management/page/product/change-management/task/t_AddNewChangeType.html I hav...
Resolved! Update and insert records from one table to another table using business rule
I have 2 tables -- Chromebook table and computer table. When any user inserts or updates any record in chromebook table, the same should also get inserted or updated into computer table.I am writing after BR on Chromebook table as follows -(function ...
Resolved! Script to delete the KBs draft version
We have a requirement to delete the draft version of thousands of KBs, Looking for a script for the same. In the data, We have KB number & version number & workflow=draft. Thanks in advance.
Extracting the Allocation Workbench and Resource Report - as an Excel or pdf export
I want to Extract the information from Allocation workbench and resource report as an excel or PDF.
Resolved! Self Service Portal "Show More Items" modification
Hi,In SSP (self service portal), where do I remove this option: "Showing 9 items". I want all items displayed all the time.Thanks!
