Default value priority to none while creating a incident
Default value priority to 'None' while creating a incident. How to do this?
Forum Posts
visual indicators on Workspace UI
Hi AllPlease advise what visual indicators are available to be used with the Workspace UI .style changes AND Display Inline field message working in Platform UI.as of my knowledge Unfortunately, The workspaces are made on the UI framework which does...
if with multiple or conditions
i need to check if variable is in or between multiple integers , is there another way or script writing with builtin In() ir Between() other than adding multiple if orsexample requested :- If (variable IN(value1, value2 ,value3) )
Resolved! Background Color on a choice list
Hi All,I have just added a choice list to our incident form with the choice options of Red, Amber & green. I want the background colour of the field to match these descriptions. I've added in 3 styles on this field:On the list view this is presen...
Resolved! Parallel Tasks and Conditions
I feel like I'm missing the obvious. I have need to run 2 tasks in parallel, however one of them should only be created under some conditions. The problem is:The workflow always sticks at the join statement waiting for task2, even if it is not create...
Need help with Join activity workflow for parallel tasks
Hi all, I need some help here. I created a catalog item with the intention of achieving the below: 1) Requester submits a request 2) Request goes to approval, depending on type of request 3) Respective fulfiller picks the task and identify whether ne...
Interceptor: passing dynamic values using Interceptor’s Target URL or Script field
I have the following set up, from a Problem you are able to raise a related Change request using a UI Action form link. The Problem needs to be assigned to the raised Change request. I am using an Interceptor so the resolver has a choice in the type ...
How can I create a button for reopening an incident within an email notification?
Hi all,Can someone help with how to create a button "reopen incident" that takes an user back to the incident to reopen it, when I am creating an email notification? Do I need a code or can I choose in one from ServiceNow field list ? Thanks
How to pull AD Filed account expires in sys_user table
HI,The AD attribute Account Expires: accountExpires = contains a number in C# that represents an expiration date/time, would likely need to be converted to Date/Time format. number as, tics since 1601-01-02My goal is when When the LDAP scheduled job ...
Page load default timeout in ServiceNow ?
Hi Team, I have a scenario, where API is taking time 10-12 mins to respond the action which we are calling from SNOW. I wanted to check, what will be the max time.. SNOW page will wait for API response before getting timeout.could anyone please sugg...
Resolved! Adding addition tabindex option to open in New tab from list view portal
Hello All,I have a cloned widge of Copy Data Instance from table "Instance with Table [sp_instance_table]" and is there a way that open in new tab could be added along with "show matching" etc @Ankur Bawiskar @Mark Roethof @Community Alums @Mohith De...
Resolved! Hello Array List query
Hello all,I am trying to query 2 different tables and join them together. Can someone help me on the same as Union does not seem to work. Here's my code below @Jaspal Singh @Saurav9 @Saurav11 @The SN Nerd @Ankur Bawiskar var arr = []; var arr1 =[]; ...
very Urjent !! Eliminate duplicate records in the report.
Hello Guys, I am stuck in a problem where i need to report on a table ( consider 2 reference fields below) 1) Contract 2)configuration item we have so many records with duplicate values and i need to remove this duplicate values and show only one re...
Resolved! "The page you are looking for could not be found." redirect to homepage
We are trying to avoid showing any invalid pages that show the message "The page you are looking for could not be found." . we would prefer to have the user redirected to our ServicePortal homepage than see these messages especially if the user has...
Resolved! Using reference qualifier to filter users based on the current user's location
Hi, I have a variable on a catalogue item that references the sys_user table. I'd like that variable to only show the users that are in the same location as the current user's location (i.e current user is European so he will only see European users)...
