We have a requirement in which user will enter values in catalog form, then RITM will be created and after that change is created, and when the change is closed, the ritm will be closed automatically. Please let me know how we can implement this requ...
Hi,I am using a before business rule to post changes to variables on sc_req_item to the activity log the code works but posts sys_id and I am looking to show the values. Any suggestions? Code: (function executeRule(current, previous /*null when async...
Hi, I am trying to build a record producer for inserting records into a table. I am able to see the records, however along with original records there are plenty (50 or 60) of new empty records being generated every time record producer submit button...
Can I change the X- Axis/Y-axis on Widgets using Performance Analytics. I see for widgets using PA, the x-axis is the frequency (daily , weekly , monthly , etc) y - axis is the count. Instead can I show any field of my choice on x-axis/y-axis ?
Hello Community ,Can the RITM be modified? kind of add or delete any field there. I have a requirement to create a variable with the name "subject" and in the RITM we already have the same name there, so to avoid confusion I was wondering if it is po...
Hi,This is my first time posting in Service Now Community. I just need help on how to share a report with specific users.I can't seem to know how to share as the Sharing button in the upper right only contains Add to Dashboard. (please see the below ...
Hi,I just want to get the value of a field of a reference type that is in a form in a UI actions. g_form.getDisplayValue('requester') returns number.ex)RITM0000001However, when I run g_form.getValue('requester'), it returns the sys id of the requeste...
HII obj.device_mac = current.variables.device_mac + "";obj.device_hostname = current.variables.device_hostname + ""; iam mapping other application Fields to ServiceNow variables its working fine with this code but now i need to replace variables w...
Hi ServiceNow Experts, In the San Diego servicenow have modified the date picker field. They have introduced Ok and Cancel button in the same. Please refer below screenshot We wanted to remove cancel and ok button. Any help will be appreciated. Than...
Hi experts, I'm facing an issue with displaying work notes entry after it has been saved. On the form view, I've the following: After I enter something in it and update the record, I'm not seeing the entry below the textarea. I've already checked the...
Hi All,I have email id helpdesc@abc.com whenever user sends email to the given email id its should received in ServiceNow and it should create ticket. As per my analysis i have to create pop3 account for this requirement. I have only email id with m...
Hi, I have a requirement that to change the color of the the message that displayed under a variable in a catalog item. I have attached picture for the reference. How do I change the background color of the message?
Hello, I have a task to add/remove choices from sub_unit_1 variable based on choices from business_unit_1 variable. Business_unit_1 is a reference to table "u_business_unit", label '"name", and sub_unit_1 is lookup selectbox ( also reference to table...
I tried to import the data into CMDB, when importing from excel below error occured. Can any one help me understand this error when importing from excel into CMDB.
So, I am creating project and project tasks using a template. There I want to select the date of the project task to few days ahead of the project start date. The date field option is a simple calendar selection. How can I make it dynamic like set th...
