how to upgrade instance ?
how to upgrade
Forum Posts
Resolved! How to show only values in reference field which are in the list field?
Hi Everyone, So I have a requirement where I am working on a form and it has two fields : Project Manager(reference field : User) and Additional Project Manager(List field-referenced to User) where additional project manager can be assigned. So now l...
Resolved! Why is the Service Catalog API returning less items than visible in the ui?
Hello, When I request service catalog items via GET /sn_sc/servicecatalog/items, I get only 10 items and they do not always seem consistent. I am not getting the same 10 items every time I make the request. This is much less than the number of items ...
API of Remove User From Group
Hello Guys, Anyone Knows the API of Servicenow Remove a user from group.
Issue with SNOW redirecting to blank Google homepage
Hello all! I'm hoping for a little help on an issue I'm working on for my client. In our TEST environment (Quebec), if the user has been logged in past the timeout, they get logged out. No problem there. However, if they refresh the page, it will ...
Clone Form Widget from Global to Scope
Hi All, I've cloned the out of the box form widget to a scoped application, now the form doesn't render and is blank. How can I fix this?? Please don't reply with links that doesn't apply to a form widget.
Resolved! Create New AD Group - Microsoft AD Integration Hub Spoke
My original issue that I posted: I know it's a longshot because I have search ad nauseum, but maybe someone out there has run into this and knows the answer. As most people may be aware, the OOB 'Create Group' action for the Microsoft AD spoke in int...
Resolved! Hiding container/component in UI Builder based on the logged-in user's role
Is there a way to hide a container/component in UI Builder based on the logged-in user's role?
Resolved! How to CC manager from email notification
I've been reading through a few threads related to this but am not sure how to get started to perform this.For context, we have an email notification that is kicked off when a record is inserted into a custom table in one of our scoped applications. ...
Resolved! Prevent Change Request from Closing until Final Approval
Good afternoon, I have a request to prevent a change request from closing until a final approval from the assignment group's manager comes through in the Review State. I think this will be a "before" business rule when the State changes to Close but ...
Resolved! Help with Script Include and Advanced Reference qual
I am working in a custom scoped application and have some fields I have added that reference the User table. I am trying to limit the users available in the fields to a few groups those users would be apart of and being that this is a scoped applicat...
Resolved! Workflow input variable tab is hidden
Hello, I've created a workflow and i wanted to use the workflow input variables to pass some values to the workflow, but for some reason the 'Input' tab in the properties is hidden and when checked for other workflows only visible in few. wanted to k...
Resolved! Adding dummy data
Hi, I am working with a servicenow developer instance and I am trying to get a list of all communication devices through API calls. The issue I am facing is that I don't have any dummy data in communication devices table(cmdb_ci_comm). Is there any w...
Moving KB Articles from a third party system to ServiceNow
Hi All, We have a third party system that has around 4400 articles and we are trying to migrate these articles to ServiceNow as knowledge articles. Considering the amount of articles, is there a way to migrate these quickly? I have looked at Knowledg...
Impacted Services/CI related list in Change record not populating data for STD CHG. But data being populated for Normal CHG.
Hello Team, Impacted Services/CI related list in Change record not populating data for STD CHG. But data being populated for Normal CHG. Please educate to fix this?
