Afternoon All, So I've been working on a script where I am testing to see if an incidents caller has access to any of the attached KBs using GlideAjax. I want to then pass that list of KBs (as objects containing, number, short_desc and sys_id) back t...
Hi, We've discovered an issue in Servicenow if a user has more than one ID with the same email address, it stops from receiving emails about requests pending their approval. So what I'm wanting to do is find a way of searching for all users that have...
The "Max length" of the "value" field in the "sys_journal_field" table is "8,000". This field was last updated on Jan. 13, 2017. Querying the database for sys_journal_field records created at or after Jan. 14, 2017 shows that the real max length of t...
I have created a dashboard having multiple metrics into it. I have colour coded the metrics report by their categorisation. Is there a way I can add metrics legend as a text at the bottom of my Dashboard. Below are the legends which I want to add.
Hi,I'm trying to create a table view that displays only the approvals with status in "requested". Somehow the table shows all approvals without a filter. Below is attached the view created and conditions.Thanks,Guy.
Good Afternoon, I'm new to ServiceNow & the forums, so hopefully i'm posting this in the right area. I'm using PowerShell with Invoke-WebRequest calls to pull and process certain tickets in ServiceNow, and I've run into something of a snag. When I pu...
Hi all, I have created to a UI page to display a dialog based on some conditions. can anyone tell me how to remove the Close icon on the dialog. I tried dialog.removeCloseDecoration() ...but i'm getting an error that dialog.removeCloseDecoration is n...
Hello, I am trying to get the value of a variable that is part of a multi row variable set. I currently am getting the sys id of the variable and cant figure out how to get the actual value. The field in question is the u_user_name field, and it curr...
Hi, I am needing to know how to retain the new lines / carriage returns that are stored in a custom table- The issue at hand- When I enter notes into a Journal field, the data is kicked out with the new lines / carriage returns, removed: Before: Aft...
i am using my personal kingston instance i put a url in a html field as a link (www.cnn.com) but when i hover over it the icon does not change to the hand so i can click and go to the site ... is there something else i need to do?
I am running a restmessage to pull JSON from an API I need to loop through the response and then the properteries of the response object. Here I am getting the responseBody.length How can I then do the same for the +response[i].risk.evidenceDetails[0...
So by trial and error, I found that my spiffy new Scripted Rest API and Transform system that I made will only accept about 10.4 million characters of the 21+ million character input file. In researching to 'fix' this, I found that this is the sam...
I'm attempting to do a single user update of the sys_user record. Click a button, it grabs the userid, does an LDAP query and then re-populates the sys_user record.So far I have this as prototype code:/* Query LDAP for a specific UserID */ var lda...
Hi Folks, Have created a scripted rest API which takes in a company sys_id as input and is supposed to return all the assignment group names and member count (for the respective groups) tagged under the company. But currently I am getting back no res...
How it works:The SiteScope SNOW Integration works by SiteScope generating an alert for each monitor that runs in error that is selected within the "SNOW Build Ticket" alert. This alert then runs the "SiS_GetInc.vbe" script which pushes the monitor in...
