Hi, I have not modified the client script related to the Software Entitlement, and this error occurs. Does anyone know why it's happening? Could it be a system or plug-in version problem?
I want Fix script to delete roles, groups assigned to existing user who is inactive in sys_user table.
Hi, I would like to check the value of each column before sending an email with the Email Client.For that, I want to customize the submit button, but I don't know where the page displayed in "email_client.do" is created.Or is it possible to customize...
I have created a custom application that is using the email activities tool. In my email template I am trying to create a link to the parent request record of the application within that email using ${URI} or ${URI_REF}, but it is not working. What c...
I know its a property, but I am kinda running out of time to research. when a field of type=html becomes read only, the border around the field goes away, can I make this stop?
Hi experts I have a onSubmit client script that is failing ..... my task is to verify the email format being inputted. So for some weird reason, the code works for evaluating 1 email, and it also works in Xplore. However, when the user inputs mor...
I need some assistance if someone would not mind. I'm going to describe what I have with a flow I have a flow that is a trigger that looks at the service request form (particular to our instance) to see if the State = "Waiting - Client" and the assi...
Hello, I am trying to use PDFGenerationAPI to create a PDF of a record(similar to export PDF functionality), and attach it to the same record. Based on the documentation the API only seems to have the option to create a PDF with HTML, not a url. Can ...
Hey Everyone, I have an inbound email action that will update a case/onboarding case in the CSM when the state of those cases ARE NOT in cancelled or closed. If the cases/onboarding cases are in a state of closed/cancelled; then, it will create a ...
Hello community, We've Service portal enabled where ideally users with no role can use to submit tickets. the redirection is working good. When i'm impersonating user with no role it is taking me to Portal. however, When these users use home.do link ...
Hi All, I have ABC- group , having 10 members , i need to exclude two members to not receive mail remaining 8 user get notification when new incident created. How do we achieve Email is not triggered to two users using script? Thanks in advance
Hi,I need to construct a navigation URL, which will act as a callback URL to servicenow from a 3rd party system. The URL will open an existing record in one of the tables and set a value in a specific field..I've the following URL where I open an exi...
I have a UI action on the Incident table that runs a client script which does the following four things: 1. Copies the (unpublished) additional comments, 2. Sends those comments to a Teams Chat via Deeplink URL, 3. sets the incident state to "On Hold...
Hello - I have a string field that I am using for a rate percentage and I am using a Client Script to ensure that the field value has a decimal with 2 numbers to the right of the decimal. I have done something similar on a catalog variable string f...
Hi All, Trying to figure out how to make a REST call. In postman, when I do the following call, I get the expected response. When I run this is ServiceNow, I am getting a 400 error. I am leaning toward the issue being the string next to scope bein...
