How do I export a XML of my application?
One of my final output is to export a XML of my scoped application. How will I be able to do that?
Forum Posts
How to add URL link to email notification?
Hello, I came across a enormous posted on the web on how to add link to email notification. I have tried more then 3, but I could not get it to work. Could someone please help? Thanks
How can export/import entire On-Call schedule from one SN environment to another?
Hi, I created an on-call schedule in our Dev environment and want to move it to Production. But I noticed nothing got captured in my update set other than Trigger Rule. How do I move it from Dev to Production? Thanks!
Decode URI is not working as expected
Hello All, I am trying to decode a URL, but due to the special character "&", the url is not being coming back as expected. url that has to comeback: com.glideapp.servicecatalog_cat_item_view.do?sysparm_id=342dc43a60d929007c9ff3c5c6f68fcf&sysparm_fi...
Resolved! How to Trigger Notification from workflow?
Dear NOW Experts, Please help, I have a requirement where notification is to send to the user from a previous task. When the technician adds the user name and email. How can I trigger the email to be sent to User Name 'Test User' and to email tu...
Can any one suggest how we can Translate "Rich Text label" Variable "Rich Text" HTML content?
Servicenow Language translation
Resolved! How to create business rule on catalog task (sc_task) table?
Hello, How to create a business rule that grab all the Catalog Tasks that belong to a RITM? Here is what I have, but it did not work. Please provide suggestions. Thank you HERE IS THE ENTIRE CODE: When to run: after insert and update (function ex...
Resolved! Adding new columns in report not working
Hello, I'm during the report creation on Asset [aml_asset] table. When I want to add new columns, to be more specific: Requested Line[+] -> Variables[+] -> Here I'm choosing specific Item -> List of fields From that list of fields I'm choosing 2...
Resolved! setLabelOf not working
I m working on a service catalog where i set the catalog item label , using setLabelOf, but unfortunately its not working. In one of the older post, its been mentioned it will not work in Service catalog. does it hold true? If so, how could we achiev...
Resolved! Unable to access g_form in widget code
I am working my way through a method for one service portal page to call another and pass arguments. At least, that's the idea. As a waypoint along that path, I am trying to write a widget version of onChange(). Yes, $rootScope.$on('field.change', ...
ServiceNow Special Character Handling
Hello all, Would anyone happen to know why ServiceNow handles special characters like Eszette like the image attached?
how to auto populate variables of a catalog item
Hello everyone, i am so new to service catalog so i need your help to achieve one task I have created an catalog item and have added 3 variables to it named as User, Department and manager now whoever logs in , i want user variable to auto populate w...
Resolved! Copying Data from one Catalog Task to another Catalog Task
Hello, I am currently trying to pull information from task 1 to default into task 2. The fields I am targeting are associated with the Configuration Item table and my task are Catalog Tasks. For example, task 1 requires the user to select an asset...
How to access parent object within "query from" of relationship
I am trying to create a scripted defined related list on a table which will display records from different archive tables based on a field value on the parent table. I am doing something like this. Apply to: a particular tablesample statement: answ...
Impersonation issues
Impersonated user permissions appear to be different than actual account permissions based on system behavior. Users that should be able to see restricted fields cannot. Is this a known issue, a non-issue, or something else?
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