External User Not Authorized-- getting error for creating on call schedule

Kat123
Tera Contributor
 
3 REPLIES 3

Dr Atul - LNG
Tera Patron

Please provide some screen shot or steps to reproduce this issue.

PalsS_0-1725596659992.png

While creating on-call schedule, when im selecting group in that time im getting error --- External User Not Authorized

here im able to create group but when i impersonate my user, he is not able to create any schedule for on-call

Hi @Kat123 

 

I tried with admin rights and did not face any issue, try to repair the plugin once and also give rota_admin role to user and test.