Extremely weird error: Can see choices in bare form view but not in workspace

[C_dric Chen]

Hello, people.

Recently, I've been dealing with quite a few weird, never-seen-before bugs in my company's ServiceNow instances. Here's one of them:

I created a simple "choice" field in a table that I extended from "task". When I access the table itself, I can see all the available choices:

However, when I try to manipulate the field via the workspace that I created for the app, I cannot see any choices at all:

And FWIW, I was not impersonating anyone, and there're no client scripts of access control related to this field.

Does anyone know why this would happen at all?

Thanks in advance!

[Sid_Takali]

Hi @C_dric Chen Follow this KB Article. This might help you.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0955097

Regards,

Siddharam

[nataliya_b]

when you do "inspect" in browser for workspace - are there any errors?