Facing issue after submitting the record producer form,in service portal

Arjun Kumar Le1 · ‎03-08-2024

I have a record producer as mentioned in the screen shot as below, but after submitting this form a different form in opening (redirecting ) in service portal as mentioned as below screen shot.

but we need it to redirect to a black form in portal, can please help how to do it?

Dr Atul G- LNG · ‎03-08-2024

Hi @Arjun Kumar Le1

Check this field on record producer.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · ‎03-08-2024

Hi @Arjun Kumar Le1

Check this field on record producer.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Arjun Kumar Le1 · ‎03-08-2024

Thanks Atul bhai. it is helpful.

Dr Atul G- LNG · ‎03-08-2024

Keep Learning N Keep Growing buddy.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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