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Facing issue after submitting the record producer form,in service portal

Arjun Kumar Le1
Tera Contributor

I have a record producer as mentioned in the screen shot as below, but after submitting this form a different form in opening (redirecting ) in service portal as mentioned as below screen shot. 

 

but we need it to redirect to a black form in portal, can please help how to do it?

ArjunKumarLe1_0-1709889034778.pngArjunKumarLe1_1-1709889069756.png

 

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Hi @Arjun Kumar Le1 

 

Check this field on record producer.

 

AGLearnNGrow_0-1709889403292.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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View solution in original post

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @Arjun Kumar Le1 

 

Check this field on record producer.

 

AGLearnNGrow_0-1709889403292.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Thanks Atul bhai. it is helpful.

Keep Learning N Keep Growing buddy.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************