Facing issue when loading data

[sunil7]

Hi all, I am importing data through excel sheet in ServiceNow but since 2 hours it showing like this, What to do please help

 

[Mahak2]

Hello,

How much data is there in your excel which you are trying to load?

Is it very large chunk of data?

Also these may be the reasons of the slow Import set : link.

Please cancel the transaction and check your records and try again.

Follow these best practices while doing the load next time : link

Please mark my response as helpful and correct if applicable.

thanks

[sunil7]

I have only one record in excel sheet for testing

[Mahak2]

Hello

Can you please share the details of that record with test values and column values.

I will test that on my PDI.

Also is there any slowness in your instance , or are you facing in opening or accessing another application.

Please check stats once and nodes of your instance.

Thanks.

[Ankur Bawiskar]

Hi,

Did you try to login from another browser and check import set started? or stuck or any error?

Regards
Ankur