Facing issue while creating remote task definition in the new version of service bridge version1.0.4

kiran kumar m1
Tera Contributor

Facing issue while creating remote task definition in the new version of service bridge version 1.0.4. I tried to create connection between 2 instances and I created a RTD but its getting synced with my connection neither on provider side nor consumer side. what might be the issue?

5 REPLIES 5

I have set everything fine. But still facing issue, need some useful answer pls . Not nowgpt ones .

Dr Atul G- LNG
Tera Patron
Tera Patron

Log a Now Support case. 

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SrdanMatijevic
Kilo Sage

You didn't provide much information on where your integration failed. We found that this KB article was quite good for debugging https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1584604, it helped us resolve issues we faced


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I have set up a connection between the provider and consumer. Then I created a Remote definition task on my provider side on problem table. In company I have chosen ACME africa it was company intially i changed it to account(class) as we use sold product table on the provider side. But on the consumer side the company class is company . when i create a remote task definition its not getting synced with my connection ,neither on the consumer side